Minimal crowding & delay
- Your patients will no longer be endlessly stranded in waiting rooms. Patient wait-time will be minimized with Tracker’s real-time queue status analysis and flexibility
- Plus, patients can arrive as per their booked time slots and need not rush for an early turn in queues
Wait-free visits are the best visits. Here’s why.
Shorter wait-time
Fewer walkaways
Lower operational waste
Higher visitor satisfaction
Lesser patient attrition to other providers
We know your patients hate to wait in chaotic, never-ending queues!
Get Tracker, an intuitive organization-wide display mechanism to decongest crowding at key service areas and display patient wait-time accurately. Its intelligent algorithm with centralized tracking showcases real-time, transparent patient flow at multiple counters to optimize queuing and drive functional efficiency.
Fully-integrable with CareClues Command (Practice Management Software), Tracker enables smarter scheduling of walk-ins and last-minute appointments. Its on-priority, special status to VIP patients ensures your high-value patients are never neglected.
Multiple provider partners, thousands of visitors every day.
Don’t go by what we say. Trust the verdict given by our happy clients.
Mr. Kunal BhartiDirector, Alexa HealthCare
What from the clinical perspective we get, there was lot of waiting time, lot of confusion that the patients were having at the reception desk. So, that has been removed completely because the patients can, each and every time, see their current queue number in real time for their appointment and which doctor they have to see. So, it is a very good thing they have implemented. This is the way we are moving digitally forward in the healthcare industry. So, it’s a great thing.
Mr. Subrata MukherjeeCentre Manager, Apollo Clinics Jessore Road and Chinar Park
Once the appointment is booked, patients get an SMS. Similarly, when the patients come, the sequence - first come and first serve - which we were practicing earlier has been abandoned. The patients are booked on a time-slot basis. They need not come early and will come as per scheduled appointment time. The sequence is created automatically by the system. So, there is no human personal involvement. Patients need not bother about which patient is going or whether their name has been deliberately delayed. This kind of situation doesn’t arrive at the reception. Monitor display system has a good advantage for the patients because they can easily visualize their position in the system that after how many patients they can get a chance to see the doctor and also some general issues like they can see their name on the display and there’s satisfaction on their part also.
Dr. Amarjeet SinghCOO, Apollo Clinic Newtown
Everything is digitized. Patients can themselves see on the screen that when is their turn going to come. Another advantage we feel is that there is a lot of transparency in terms of managing the queues over there. Nobody can choose a patient, that okay, I will be preferred over the other patients. So, whenever you have an appointment, you will be going as per your appointment schedule.
Mr. Kunal BhartiDirector, Alexa HealthCare
What from the clinical perspective we get, there was lot of waiting time, lot of confusion that the patients were having at the reception desk. So, that has been removed completely because the patients can, each and every time, see their current queue number in real time for their appointment and which doctor they have to see. So, it is a very good thing they have implemented. This is the way we are moving digitally forward in the healthcare industry. So, it’s a great thing.
Mr. Subrata MukherjeeCentre Manager, Apollo Clinics Jessore Road and Chinar Park
Once the appointment is booked, patients get an SMS. Similarly, when the patients come, the sequence - first come and first serve - which we were practicing earlier has been abandoned. The patients are booked on a time-slot basis. They need not come early and will come as per scheduled appointment time. The sequence is created automatically by the system. So, there is no human personal involvement. Patients need not bother about which patient is going or whether their name has been deliberately delayed. This kind of situation doesn’t arrive at the reception. Monitor display system has a good advantage for the patients because they can easily visualize their position in the system that after how many patients they can get a chance to see the doctor and also some general issues like they can see their name on the display and there’s satisfaction on their part also.
Dr. Amarjeet SinghCOO, Apollo Clinic Newtown
Everything is digitized. Patients can themselves see on the screen that when is their turn going to come. Another advantage we feel is that there is a lot of transparency in terms of managing the queues over there. Nobody can choose a patient, that okay, I will be preferred over the other patients. So, whenever you have an appointment, you will be going as per your appointment schedule.
Mr. Kunal BhartiDirector, Alexa HealthCare
What from the clinical perspective we get, there was lot of waiting time, lot of confusion that the patients were having at the reception desk. So, that has been removed completely because the patients can, each and every time, see their current queue number in real time for their appointment and which doctor they have to see. So, it is a very good thing they have implemented. This is the way we are moving digitally forward in the healthcare industry. So, it’s a great thing.
Tracker is a prime choice for queue management by practices of all types and sizes.
Here are some of our prestigious clients.
Rest assured about data security
Tracker is a Cloud-based (AWS), HIPAA-compliant solution with various data backups for data security. Its end-to-end encryption will protect your data from security breaches.
Your Questions.Our Answers.
We follow a straightforward pricing structure so that you know what our products cost precisely. To discuss pricing in detail, get in touch.
A comparative analysis will tell you the client-friendly pricing scheme that we follow for our products. To discuss pricing in detail, get in touch.
Tracker is compatible with the entire range of smart televisions - be it LCDs or LEDs.
No. Tracker is implementable with CareClues Command (Practice Management Software). It does not operate independently.
Tracker is not an appointment booking platform. However, as it works alongside CareClues Command (Practice Management Software), patients can schedule appointments via multiple channels like hospital/clinic website widgets, patient portal, doctor/patient app, call center, social media platforms and OPD staff. The appointment time, date and turn number will be displayed on Tracker when patients visit for appointments.
Definitely. Tracker has been designed to simultaneously organize queues for various OPDs, doctor chambers, diagnostic labs and other places in your clinic or hospital.
Tracker shows the exact time and turn number of each patient on the connected display device (usually, a television). There are also real-time updates with each check-in, check-out, next-in-line and changing turn numbers.
Yes we provide hands-on, end-to-end extensive product training. Your staff will be showcased and trained to operate all the features and settings based on their roles.
Our support and operations team will set-up and customize all the settings as per the specific process flow at your facility.
Tracker is compatible with CareClues proprietary product, Command (Practice Management Software).