Want your staff to manage your workflows?
Command comes with role-based access transfer control so that your staff can manage day-to-day operations,
such as appointments, digital payments, patient medical records and e-pharmacy orders while you just practice.
What more? Its intuitive features are designed to reduce workloads so that your staff
and resources do not reach their breaking point.
CareClues guarantee is CareClues advantage
Hate those bugs that would come and never go, interrupting your all-important operations? Breathe easy!
We are powered by next-generation, world-class technologies to give you a seamless, glitch-free experience.
Rest assured about data security too. Your data belongs to only you.
ScalabilityWe implement Command at scale depending on the size of your clinic or hospital so that no issues are faced while managing the workflows.
Data privacy and security- Command is hosted on a Cloud-based (AWS), HIPAA-compliant server with various data backups for data security
- Plus, end-to-end encryption increases data security manifold
- Legality won’t be an issue while offering telemedicine as we meet MoHFW, Government of India guidelines
High uptime, fast and hitch-free system runIn-house developed, mainstream IT technologies in our solutions are industry-leading and designed to lay the foundation of a smooth system run, despite heavy workloads.
Integration with various other technical set-ups Command is seamlessly compatible and can integrate with CareClues proprietary products, such as CareClues Tracker, CareClues Scribe, CareClues Medic and CareClues RxStore.
End-to-end onboarding, training and support- We’ll provide end-to-end, hands-on training to your staff at the time of initial product set-up
- After this, we will also be available for one-on-one support, whenever you need help
- Contact us here in case of any technical issues
Are chaotic, dated processes holding you back?
Float calmly through your day.
Track and organize your clinical practice and processes effortlessly on the web, Android, iPhone and iPad.
Command is an ultra-modern PMS purpose-built to streamline operations, patient flows, revenues, reporting, patient engagement and costs across the continuum of care.
A fit-all solution for independent, large-scale and other healthcare settings.
We are a curated ecosystem of providers and patients.
Make us your technology partner and be ready for a game changer.
Produce better health and practice outcomes.
Trust the numbers
Our presence spans across multiple cities
11,000+doctors connected
10,000+hospitals & clinics onboard
3,00,000+patients served
55,000+appointments scheduled
20,000+online consultations completed
10,000+patient medical records maintainedKick start your practice with Command.
Our clients are our biggest fans. Here’s from our partners and
how they benefited from a digital transformation.
Mr. Kunal BhartiDirector, Alexa HealthCare
Back in a few months, we have been introduced to a very new technology that CareClues has implemented - the PMS. So, basically they are using the Internet to book online appointments. So, the patients can book their appointment with any doctor sitting at our clinic or any other clinic through their app, through their website and it is very user friendly. They have also started a very good initiative of shooting videos of doctors who interact with the general public about general health conditions or queries. We will go ahead long miles with CareClues.
Dr. Subhamita Chattopadhyay PT
It’s a very useful app. I’m using this application for quite a long time now. It manages all my Physiotherapy consultations, at the same time it’s having phone consultation and chat consultation services also. So that in this lockdown period my patients do not suffer. They can easily contact me efficiently in just one click. It saves all the medical records of my patients like prescriptions. So thank you CareClues Team for making my regular clinic days much more easier.
Dr. Gaurab Bhaduri
Using this app for quite some time now. Very useful in keeping track of appointments and it also comes along with the feature of phone consultation which has been quite effective in the middle of lockdown.
Mr. Subrata MukherjeeCentre Manager, Apollo Clinics Jessore Road and Chinar Park
Coming to the most important organization part, we have reduced the number of registers in our desk. In the call center, they’re getting calls from patients for appointments and directly entering patient details in the app. Similar system has been applied for procedures also, the receptionist can easily visualize the number of patients booked for a particular procedure and what are the available slots on that particular day so accordingly they can communicate to the patient and complete the billing. So, that reduces a lot of time for receptionists and less waiting time for patients for billing. For the management, if I’m not in the center, I can see the scenario of the clinic that how many patients for a particular doctor have come, how many checked out, how many procedures booked. Incorporation is one part but implementation is another most important part. Till today, after six months, one CareClues representative is available at Jessore Road clinic. They are helping our front desk executive to know the system from the root so that in future they never face any problem.
Dr. Imran WaliDirector, Dr. Imran Wali Clinic
CareClues PMS is so organised and so thorough, there is no margin of error. We give patients particular timings, if the patient is late by say 5-10 minutes and if there is availability of the slot, that patient comes. But if there is no availability of the slot in which appointments have been given, the patient automatically goes to the last and the other patients are not delayed. So, there is no rush at the reception, no rush in the doctor’s consulting room. This time management saves valuable time for the very busy consultant and also the extremely busy patients. There’s no complaint and people follow discipline. CareClues PMS has revolutionized the process of patient appointment, patient check-in and the patient moving out of the clinic. A very important feature is delay marking and rescheduling. In our daily busy practice, there can be instances when we are late, so instantly it is informed that what is the current status and patients are aware that I’m on the way. And, the next point is the exhaustive database of patients to have ready reference and ready knowledge of patient prescriptions and the pre and post operative pictures. That also saves a lot of wastage of paper.
Dr. Amarjeet SinghCOO, Apollo Clinic Newtown
The advantage is that the moment you book an appointment, one message goes to the customer and the doctor is also informed parallely. My team does not need to call every time to the doctor because doctors have their own app where they can see how many patients are scheduled that increases doctors’ adherence to these slot timings. Even if the doctors are delayed, we can mark a delay in this software and the patient gets intimated. If the doctor is on leave, we mark a leave in our calendar and we know that the entire slot automatically gets blocked for that doctor. Even by mistake if any executive tries to book an appointment for that day, he can see in the application that the doctor is not available for that particular day. Though there are multiple software for practice management available in the market, the way we look at CareClues is that they deployed and implemented the software very well. They handholded my entire team for more than a month. So, everybody can design a software but the actual key is the implementation and deployment where I give CareClues a thumbs up.
Mr. Kunal BhartiDirector, Alexa HealthCare
Back in a few months, we have been introduced to a very new technology that CareClues has implemented - the PMS. So, basically they are using the Internet to book online appointments. So, the patients can book their appointment with any doctor sitting at our clinic or any other clinic through their app, through their website and it is very user friendly. They have also started a very good initiative of shooting videos of doctors who interact with the general public about general health conditions or queries. We will go ahead long miles with CareClues.
Dr. Subhamita Chattopadhyay PT
It’s a very useful app. I’m using this application for quite a long time now. It manages all my Physiotherapy consultations, at the same time it’s having phone consultation and chat consultation services also. So that in this lockdown period my patients do not suffer. They can easily contact me efficiently in just one click. It saves all the medical records of my patients like prescriptions. So thank you CareClues Team for making my regular clinic days much more easier.
Dr. Gaurab Bhaduri
Using this app for quite some time now. Very useful in keeping track of appointments and it also comes along with the feature of phone consultation which has been quite effective in the middle of lockdown.
Mr. Subrata MukherjeeCentre Manager, Apollo Clinics Jessore Road and Chinar Park
Coming to the most important organization part, we have reduced the number of registers in our desk. In the call center, they’re getting calls from patients for appointments and directly entering patient details in the app. Similar system has been applied for procedures also, the receptionist can easily visualize the number of patients booked for a particular procedure and what are the available slots on that particular day so accordingly they can communicate to the patient and complete the billing. So, that reduces a lot of time for receptionists and less waiting time for patients for billing. For the management, if I’m not in the center, I can see the scenario of the clinic that how many patients for a particular doctor have come, how many checked out, how many procedures booked. Incorporation is one part but implementation is another most important part. Till today, after six months, one CareClues representative is available at Jessore Road clinic. They are helping our front desk executive to know the system from the root so that in future they never face any problem.
Dr. Imran WaliDirector, Dr. Imran Wali Clinic
CareClues PMS is so organised and so thorough, there is no margin of error. We give patients particular timings, if the patient is late by say 5-10 minutes and if there is availability of the slot, that patient comes. But if there is no availability of the slot in which appointments have been given, the patient automatically goes to the last and the other patients are not delayed. So, there is no rush at the reception, no rush in the doctor’s consulting room. This time management saves valuable time for the very busy consultant and also the extremely busy patients. There’s no complaint and people follow discipline. CareClues PMS has revolutionized the process of patient appointment, patient check-in and the patient moving out of the clinic. A very important feature is delay marking and rescheduling. In our daily busy practice, there can be instances when we are late, so instantly it is informed that what is the current status and patients are aware that I’m on the way. And, the next point is the exhaustive database of patients to have ready reference and ready knowledge of patient prescriptions and the pre and post operative pictures. That also saves a lot of wastage of paper.
Dr. Amarjeet SinghCOO, Apollo Clinic Newtown
The advantage is that the moment you book an appointment, one message goes to the customer and the doctor is also informed parallely. My team does not need to call every time to the doctor because doctors have their own app where they can see how many patients are scheduled that increases doctors’ adherence to these slot timings. Even if the doctors are delayed, we can mark a delay in this software and the patient gets intimated. If the doctor is on leave, we mark a leave in our calendar and we know that the entire slot automatically gets blocked for that doctor. Even by mistake if any executive tries to book an appointment for that day, he can see in the application that the doctor is not available for that particular day. Though there are multiple software for practice management available in the market, the way we look at CareClues is that they deployed and implemented the software very well. They handholded my entire team for more than a month. So, everybody can design a software but the actual key is the implementation and deployment where I give CareClues a thumbs up.
Our esteemed provider partners
Your Questions.Our Answers.
Yes, definitely. Command has several advantages for your patients, including:
- Ease of appointment booking due to multiple channels
- Confirmed on-time appointments and shorter wait-time
- 24/7 access to top-rated specialists, superspecialists, clinics, hospitals, diagnostic labs, pharmacies and other healthcare services
- 24/7 access to patient medical records
- Uninterrupted access to healthcare with online appointment booking, telemedicine, patient portal, patient app, e-pharmacies, health tests and packages and other e-health services