Apollo Clinic Guwahati

Overcomes Challenges in Streamlining Patient Flow

Client Profile

CareClues

Founded in 2002

Apollo Clinics is a chain of multi-specialty clinics with over 75 units, both owned and franchised in India and overseas. Apollo Clinics are operated by Apollo Health and Lifestyle Limited (AHLL), one of the largest retail healthcare providers in India, and a subsidiary of Apollo Hospitals Enterprise Limited (AHEL).

Mission: Making healthcare of international standards accessible to every individual.

Practice location

Guwahati

Services offered

  • Apollo Clinics are multi-specialty,integrated facilities offering Specialist Consultations, Health Checks, Pharmacy and Diagnostics all under one roof, along with running a chain of Specialty Clinics in various cities.
  • Excellent medical services combined with resolving day-to-day healthcare needs are the hallmarks of Apollo Clinics.
CareClues health-tech solutions deployed
Challenges
  • Improve regular clinical operations, including appointment scheduling, patient visits
  • Ease patient queues management to avoid chaos and congestion at the front desk
Solution
End results

A highly cost-effective and user-friendly system in place for appointment booking, patient queues movement and other administrative tasks.

Hitch-free patient queues movement

Command has established a well-organized patient flow system at Apollo Clinic Guwahati. There is no disorderly crowding or ceaseless waiting at the front office. Patients book appointments online, visit the clinic as per their time slots and move sequentially based on the turns allotted by Tracker.

Economical gains from efficient facility administration

Command's workflows have proved productive as well as profitable for Apollo Clinic Guwahati. Mr. Rahul Chandak, Director is in a position to anticipate cost savings, and reduced overheads for the facility in the long run.

Positive and worthy feedback from physicians and patients

Doctors and patients experiencing Command and Tracker live in action have reaped its multiple advantages. Even naysayers have come around to the potential of the software and appreciated it profoundly.

Client Profile

CareClues

Founded in 2002

Apollo Clinics is a chain of multi-specialty clinics with over 75 units, both owned and franchised in India and overseas. Apollo Clinics are operated by Apollo Health and Lifestyle Limited (AHLL), one of the largest retail healthcare providers in India, and a subsidiary of Apollo Hospitals Enterprise Limited (AHEL).

Mission: Making healthcare of international standards accessible to every individual.

Practice location

Guwahati

Services offered

  • Apollo Clinics are multi-specialty,integrated facilities offering Specialist Consultations, Health Checks, Pharmacy and Diagnostics all under one roof, along with running a chain of Specialty Clinics in various cities.
  • Excellent medical services combined with resolving day-to-day healthcare needs are the hallmarks of Apollo Clinics.
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